Reading Time: 6 minutes A customer named Karen calls your car dealership one day and Ted, a salesmen, answers the phone. She asks about a 2017 silver Honda Accord LX Coupe that she wants to test drive. Ted has a knack for persuading customers to buy cars. Feeling extremely confident, he tells Karen we carry […]
Author: Tyler Burke
Reading Time: 4 Minutes Michael, an employee, you recently hired, has shown promising skill in his work. After a few months, he can already perform multiple tasks skillfully and his contribution continues to boost revenue. You, the CEO, are optimistic about his future within your company except for a few trends that gradually antagonize you. […]
Estimated Reading Time: 4 minutes A new employee, Mia, just completed her training for your company. After a month, you, the CEO, are puzzled to see no improvement. You gave her a tutorial and then a multiple choice test. In your mind, that should have been sufficient. Assembling a company of skillful employees is […]
Your employee, Travis, was on fire yesterday. Out of his last twenty sales calls, fifteen walked away making a purchase. With plenty of reason to feel proud, Travis approaches you to provide an update. Expecting an enthusiastic response, Travis is taken aback by your casual remark, “nice … keep it up.” Noticing his accomplishment drew […]
Reading Time: 4 minutes. Monday is already here after a speedy weekend and you, the CEO, roll into your company’s parking lot (maybe in your Lamborghini?). You’re in a pleasant mood after just listening to the new upbeat song on the radio “Believer” by Imagine Dragons. You walk into the front door and see that […]
One morning, you wake up with the butterflies in your stomach. You know you have something unpleasant to attend to at work and boy you are dreading it. On the way to work, you make a brief stop at Starbucks to grab yourself a Latte, hoping it will supply the mental energy you need. Upon […]
